Privacy Policy

1. Introduction

This Privacy Policy explains how LizMove collects, uses, shares, and protects personal data in compliance with the EU GDPR and Portuguese Data Protection Law (Lei n.º 58/2019).

2. Data We Collect

• Personal Information: Name, email, phone number, address, ID (if needed for medical/legal deliveries).
• Usage Data: IP address, browser type, interaction data.
• Location Data: For delivery coordination (with user consent).

3. How We Use Your Data

• To process and deliver your requests.
• To manage your account.
• For customer service and dispute resolution.
• For legal compliance and fraud prevention.

4. Legal Basis for Processing

We process data based on:

• Your consent.
• Contractual necessity.
• Legal obligations.
• Our legitimate interest in providing secure and efficient service.

5. Sharing of Data

We may share data with:

• Delivery partners.
• Payment processors.
• Legal authorities,s if required by law.

We never sell your data.

6. Data Retention

We retain data only as long as necessary for service provision, compliance, and dispute resolution – typically up to 5 years.

7. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Withdraw consent.
• Request data portability.
• Lodge a complaint with the Portuguese DPA (CNPD).

8. Cookies

Our website uses essential and analytical cookies. Consent is requested before any non-essential cookies are used.